Tuesday, March 30, 2010

Cardiology Transcription - Achieving Super TAT

The Cardiology transcription industry is facing tough competition from EMR and speech recognition software. These new applications make it easy for the cardiologists or cardiac surgeons to quickly enter the requisite cardiac observation of the heart patient. This speeds up the diagnosis process and helps the cardiologist to treat patients in time.

Cardiology Transcription consists of dictation, conversion of the voice file into electronic file and finally its dispatch back to the cardiologist. As more people and processes are involved the turn around time increases. In EMR the point-and-click mechanism helps for easy input of patient information into the computer while speech recognition software directly prints the spoken words into text on computer screen. Thus the access time for health information is less in EMR compared to the Cardiology transcription process.

Hence it is necessary to shorten the turnaround time of the transcribed report so that it can be integrated easily with latest technology easily. To achieve super turn around time some steps need to be taken, which are presented below:

  • Provide sound training to MT.
  • Create small groups of cardiology transcriptionists, with each group assigned to a specific dictator. This helps the transcriptionists to understand clearly the voice pattern and the dictation style of the dictator. The result is significant reduction in transcribed errors.
  • Offer incentives to transcriptionists for reducing TAT.
  • Provide toll free number to dictators because they provide you business.
  • Synchronize Cardiology transcriptionists with speech recognition software to reduce TAT. Software will speed up transcription process while the trained transcriptionists will edit the errors made by software. This will increase productivity and eliminate reworking on files due to overlooked errors.
  • Assign the best Cardiology transcriptionists to your biggest business provider.
  • Know very well the desired TAT for your individual customers. Identify which data needs to be transcribed and sent to customer, first. In short prioritize the transcription process.
  • Ensure maximum availability of transcribing staff during peak loads and streamline the file allocation process. Associate clearly, individual file allocator with a group of transcriptionist.
  • Plan well, Cardiology transcription process, so that maximum numbers of transcriptionists are available to smoothly handle the peak workloads and there are no backlogs.
  • Ensure maximum feedback to transcribers. The quality control department should work in tandem with Cardiology transcriptionists and train them how to improve the quality standards of their output.
  • Create smooth link between dictators, file allocators and transcribers so that there is no communication gap between them and thus ensures timely completion and delivery of the transcribed reports.

The main focus is to reduce the turnaround time so that Cardiologist can receive the patient health reports in time and thus enhance the quality of patient care.

A streamlined Cardiology transcription process helps Cardiologist to deliver faster treatment to patients.

Jason Gaya

Read more on Cardiology transcription at, www.cardioscribes.com

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